Terms & Conditions
Welcome to Real Golden Goose. These Terms and Conditions govern your use of our website and services. By accessing or using our site, you agree to be bound by these terms.
1 Acceptance of Terms
By accessing and using the Real Golden Goose website (realgoldengoose.net), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These terms apply to all visitors, users, and customers of our website and services.
2 Product Information & Authenticity
Real Golden Goose is committed to providing authentic Golden Goose sneakers and related products. We guarantee the authenticity of all items sold through our platform.
- All products are sourced directly from authorized distributors
- Product descriptions and images are provided for informational purposes
- We reserve the right to limit quantities or discontinue products
- Prices are subject to change without notice
- All sales are final unless otherwise stated in our return policy
3 User Account & Responsibilities
When creating an account with us, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
- You must be at least 18 years old to make purchases
- Keep your account information current and accurate
- Notify us immediately of any unauthorized use
- You are responsible for all activities under your account
4 Orders & Payment Terms
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders at our discretion.
- Payment must be received before order processing
- We accept major credit cards, PayPal, and approved payment methods
- Order confirmation does not guarantee product availability
- Pricing errors are subject to correction
- Sales tax will be applied where applicable
All transactions are processed in USD through secure payment gateways.
5 Shipping & Delivery
We offer shipping services within the United States and select international locations. Delivery times are estimates and not guaranteed.
- Standard shipping: 3-7 business days
- Express shipping: 1-3 business days
- International shipping: 7-21 business days
- Shipping costs are calculated at checkout
- Risk of loss passes to customer upon delivery
6 Returns & Exchanges
We accept returns within 30 days of delivery for unworn items in original condition with all tags attached.
- Items must be in original, unworn condition
- Original packaging and tags must be included
- Return shipping costs are customer's responsibility
- Refunds processed within 5-7 business days
- Final sale items are not eligible for return
7 Intellectual Property Rights
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Real Golden Goose or its content suppliers and is protected by intellectual property laws.
- Unauthorized reproduction is strictly prohibited
- Trademarks and logos are property of their respective owners
- User-generated content may be used for marketing purposes
- Golden Goose® is a registered trademark of Golden Goose S.p.A.
8 Privacy & Data Protection
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information.
We comply with applicable data protection laws and maintain industry-standard security measures.
9 Limitation of Liability
To the maximum extent permitted by law, Real Golden Goose shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services.
- Our liability is limited to the purchase price of products
- We are not responsible for third-party content or services
- Force majeure events are excluded from liability
- Some jurisdictions do not allow liability limitations
10 Prohibited Uses
You agree not to use our website for any unlawful purpose or any purpose prohibited under this clause.
- Violating any applicable local, state, or federal laws
- Transmitting harmful or malicious code
- Unauthorized data collection or scraping
- Impersonating other users or entities
- Interfering with website security or functionality
11 Dispute Resolution
Any disputes arising from these terms or your use of our services will be resolved through binding arbitration in New York, NY, under the rules of the American Arbitration Association.
These terms are governed by the laws of New York State, without regard to conflict of law principles.
12 Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.
We encourage you to review these terms periodically to stay informed of any updates.
Questions About These Terms?
Real Golden Goose
2847 Madison Avenue, New York, NY 10017
Phone: +1-212-555-0142
Email: [email protected]
Store Hours: Mon-Sat 10AM-8PM, Sun 11AM-7PM